Insider tips from our Head of HR and Training

This is very important as it is the company’s first impression of you, so you need to make sure it is a good one!

1. CV layout

I like a CV which is concise and to the point. Try to keep it 1 – 3 pages maximum. I do not think that you need to include copies of all your certificates, ID documents, etc. I would suggest stating your qualifications in the CV and that your transcripts or certificates are available on request.
Nowadays, there are many websites where you can download CV layouts for free, simply google free CV templates and choose a template which appeals to you, here is an example: https://www.freesumes.com/free-resume-templates-for-ms-word/
I also like a CV which has a small professional photo of the candidate, take note, professional! I think that a CV stands out when I can see the person who is applying for the position, then you are not just another piece of paper.

2. What to cover

In general, a CV should include the following information:
a. Your personal details, i.e. name, date of birth, nationality, your residential area, drivers license if applicable, languages, and most importantly, contact details!
b. Short bio/introduction of the self, experience and intention. For example, I am an X professional who has recently completed my X qualification. I have experience working in the X industry and am passionate about X.
c. I would then suggest listing your working experience, starting from the most recent. Ensure you include the company details, your title and a breakdown of your duties, the period of service and any achievements while in the position.
d. Next, I would suggest listing your education, starting from your highest qualification down to Matric, where applicable. You should also list the period or dates that you studied and the name of the institution where you obtained your qualifications.
e. Skills: list the soft skills and technical skills which you possess, i.e. do you have great communication skills? Computer skills? If so, which computer programs or platforms? i.e. MS Office and maybe you have been trained on a particular payroll software package T list that here!
f. References: it is important to list contacts which potential employers can contact regarding your experience and performance. Ideally, this would be your direct supervisor at your employer or a leader in your community, i.e. Principal from your school, who can vouch for your character and work ethic. Sometimes school leaders will help by writing you a reference letter to send to prospective employers, this helps to support your credibility.

3. Please, no spelling mistakes!

Spell check, spell check and spell check again. And once you have spell checked for the last time ask someone you trust to read through your CV to ensure your writing is free from any errors. Remember, this is the company’s first impression of you, and you want to make it a good one.

4. The importance of truthfulness and evidence

I believe very strongly about this section, and this is not only about the implications of lying on your CV (which you should not do!) but more specifically, being able to back up statements on your CV with concrete facts and justifications. For example, if you say you have great time management skills, why? If someone asked you why in the interview, would you be able to explain? You should be able to!
For every statement you make on your CV, you need to be able to back it up with a story or explanation as to why you say so. If you cannot, then maybe it should not be on in the first place.
Therefore, if you list multitasking or interpersonal skills on your CV, make sure you make some notes in your notebook about times during your studies or previous work experience which you needed to multitask or demonstrate your interpersonal skills to get the job done. A good way to do this is by explaining what was the situation or problem, what did you do that demonstrates your skill, and what was the outcome.

5. Applying to jobs online

a. You often need to create profiles on these platforms, a (professional) profile picture will make your profile stand out!
b. Ensure the information you insert matches your CV and is kept up to date
c. Make your cover letter personal to the position you are applying for, i.e. if you are applying for a customer service position, rather than stating I am applying for the position stated I the advert (which I see quite often) take two minutes to write that you are interested in the customer service position, and why, from the information you have read in the advert, you believe you are a great candidate for this position. The cover letter needs to catch the recruiter’s eye and I can easily spot the difference between a cover letter which is copy and pasted, vs one which the candidate has personalised to the position.
d. It’s tough out there! You may need to apply for 20 jobs before you get called for an interview, be prepared for this and keep trying. Do not give up!
e. If you have applied for positions online ensure you check your emails daily and keep your phone on you, if a recruiter tries to contact you and you only respond a week later, it may be too late.