How to do a voluntary Postponement of an exam? (with fee)
Students are able to apply for a voluntary postponement – rules and fees apply.
CLASSROOM STUDENTS
Students who study through a Training Centre must contact their Training Centre to request a postponement from the ICB.
The ICB will manually process the postponement and confirmation of the new exam date will be provided to the Training Centre.
DISTANCE / SELF STUDY STUDENTS
Distance and self study students are able to process paid postponements on the student portal. Remember to check the timetable to ensure that there are future dates available for the subject.
This functionality on the student portal has been updated to show the following:
1. Students can now postpone between exam types E.g. Paper to online, online to paper
2. Students can select from multiple postponement date options
3. Students can select an available venue for paper exams
Students will not see postponements available for a booked exam if this subject was already previously postponed for any reason. You can contact support@icb.org.za with any related queries.
STEPS TO FOLLOW ON THE STUDENT PORTAL:
STEP 1:
Students can complete the postponement on the student portal in the “My Exams”tab.
STEP 2:
In the “My booked exams” table, you will see a list of exams you are currently booked for and be able to view confirmations for these.
Example:
STEP 3:
In the next table “My postponement options” you will see all future exam dates that you can postpone your booked exams to.
You must click on the “postpone” button next to the date you want to postpone your exam to.
Example:
STEP 4:
Once you have clicked “postpone”, a list of venues will become available to choose from.
For online exams, only one venue is applicable which is “Online Exam (on Macci)”.
For paper exams you will see a list of ICB venues. If you don’t see a venue, this means that there are either no exam dates available at the venue or that the venue has already reached capacity. You will only see venues where an exam date and seat are available for the subject.
Check the date you are postponing from and to and that the venue is correct.Click “Add to cart”
You will see the following message that the postponement has been added to your cart.
STEP 5:
When you have added your postponement exam to cart, click on “Check out” at the top of the page.
Your transaction will be visible in the cart.
Now you can click “Next Step” until you get to Step 3.
When you get to “Select payment method”, pick the relevant payment option
Once payment selected, click “Next step” and tick the confirmation box and submit.
