Student Responsibilities in online exams
With the Online Exams being taken up by more and more students, it is good to have a clear understanding of who is responsible for what.
In short, the ICB is responsible to set-up the exam, manage the platform, manage student access to the exam, proctor the exam, mark the exam papers and issue results.
On the other hand, students are responsible to ensure that they meet all the technical requirements to be able to seamlessly write an online exam, complete the FULL PoE by the due date and follow all ICB policies related to exams and conduct.
If a training centre books their students for an online exam, the Training Centre are there to support their students in preparing for the exam. This can take different forms and will be listed in a bit more detail below.
For a short summary of the main responsibilities between ICB and the students, please see as follows;
Below, you will see a more detailed list of responsibilities between the ICB, the ICB student and an ICB Accredited Training Centre (College) in terms of the actions related to Online Exams:
| Area of Responsibility | ICB’s Responsibility | Student’s Responsibility | Training Centre’s Responsibility |
| Provide the platform (Macci) on which the online exam runs |
Yes
|
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| Ensure that the platform works during the exam |
Yes
|
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| Ensure that the exam is set-up on the platform |
Yes
|
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| Ensure that those students that qualify and meet the technical requirements can access the online exam on the day of the exam |
Yes
|
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| Be on standby during the exam to assist students should they experience difficulties |
Yes
|
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|
Proctor and monitor the online exam
|
Yes
|
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| Invigilate the exam |
Yes
|
Yes when students write at a Training Centre venue
|
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| Adhere to normal exam conditions |
Yes
|
Yes
|
Yes
|
| Follow ICB guidelines in terms of exam conduct |
Yes
|
Yes
|
|
| Provide students the opportunity to apply for mitigating postponements ONLY for those circumstance beyond the scope of the technical circumstances; e.g. off sick, etc |
Yes
|
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| Grade and mark the submitted PoE’s and exams |
Yes
|
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| Issue exam results |
Yes – issue to Providers and Students, if student is a Distance Student
|
Issue results to enrolled students at own Training Centre
|
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| Issue ICB certificate if student passed the course |
Yes – issue to Providers and Students, if student is a Distance Student
|
Issue to enrolled students at own Training Centre
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| Ensure that ALL technical requirements are met |
Yes
|
Yes, if enrolled students at Training Centre makes use of Training Centre’s computers to write Online Exam
|
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Ensure that ALL the connection requirements for the exam are met, which includes the following, but is not limited to only these:
|
Yes
|
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| To ensure that the laptop/desktop being used, meets ALL the hardware requirements for the exam. |
Yes
|
Yes, if enrolled students at Training Centre makes use of Training Centre’s computers to write Online Exam
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| To ensure that the laptop/desktop being used, meets ALL the software requirements for the exam |
Yes
|
Yes, if enrolled students at Training Centre makes use of Training Centre’s computers to write Online Exam
|
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| To ensure that ALL the systems checks have been completed and PASSED by the due date |
Yes
|
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| To follow and complete ALL the sections in their PoE |
Yes
|
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| To have completed the FULL PoE by the PoE due date |
Yes
|
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| To have read ALL applicable documentation and have watched all applicable youtube video |
Yes
|
Yes, if Training Centre’s enrolled students has been booked for an online exam
|
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| To have read ALL applicable documentation and have watched all applicable youtube videos |
Yes
|
Yes, if Training Centre’s enrolled students has been booked for an online exam
|
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| Apply for postponement if criteria for mitigating circumstances are met via the ICB website |
Yes – if Distance Student
|
Yes on behalf of classroom student
|
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| Assess requests for postponement based on set criteria and award postponement is criteria is met |
Yes
|
Should you be uncertain about anything, please ensure that you read all the information provided regarding Online exams, this includes FAQ’s on the websites, videos, resources in the portfolio and read all the ICB policies in full. If you have done all of these, all your questions should have been answered and you will have all the technical knowledge to seamlessly write your online exam.
