What’s New in 2020?

2020 is looking to be a big year, and with it comes new opportunities.

To stay relevant and competitive, there are some nice new changes. 

  • 1

    Exam timetable for both classroom and distance learners

    One exam timetable for both classroom and distance learners.
    Classroom dates are indicated in the blue and yellow columns while Distance learner’s dates are indicated with an asterisk listed in the yellow columns.

  • All Registrations Online

    All student and exam registrations can be done online. So no more emails or postage getting lost or waylaid.


  • 3

    Get Started Quicker

    All assignments can be directly accessed and downloaded from the digital portal (MACCI), which means you can start immediately with the course you selected.

  • The Portfolio of Evidence

    Instead of receiving and sending PoE’s via courier, it can now be downloaded, completed and handed in to the invigilators with your exam question and answer book at the exam sessions.
    The final exam remains a paper based exam.


  • 5

    Get Feedback Immediately

    Tests will be online, which means immediate feedback.
    This will allow you to immediately gauge your progress and understanding of the subject and assist you in preparing accordingly for the next assignment.

  • Additional Dates for Office Administration

    More dates have been made available to face-to-face providers for Office Administration, which will give you a wider choice of dates to write.


  • 7

    Final Exams are Still Paper Based

    No changes have been made to the final summative assessment (the final exam) – this is still a paper-based assessment, which will be written at the listed exam venues.
    Just remember to bring your completed assessment with to hand in on the day of the exam.

  • Rewrite Format is Different

    To ensure competence across all outcome and ensure equal pass marks for all students, rewrites will be a full PoE Assessment and Exam.


  • 9

    RPL/RTAP Submissions

    All RPL and RTAP submissions must be completed, scanned and uploaded to MACCI.

Download the 2020 Information


Your Questions Answered

The 2nd Edition of the Digital Portfolios (MACCI) runs from April 2020 – March 2021 and there are a few changes from the 1st Edition which is valid until March 2020.

  1. All distance students have to register their exams via the student portal as no manual registrations are available as of 2020.
  2. Distance students can complete voluntary / paid postponements on the student portal – provided that it is before the closing date and the exam has not previously been postponed.
  3. Portfolios for all ICB subjects will be digital only as of April 2020 (excluding Workplace Portfolios).
  4. The hard copy of the Admin Guide has been removed from the portfolio and is digitally included. This means that no Admin Guide needs to be completed in hard copy as of April 2020.
  5. For subjects (excluding RPL and RTAP), assignments will still be downloaded and printed but no longer need to be scanned and uploaded to MACCI as of April 2020. These will be completed in hard copy and handed to the exam invigilator on the day of the exam.
  6. RTAP and RPL portfolios will still be completed online – no hard copy submissions will be accepted for marking.
  7. RTAP students only need to upload the dissertation – no upload of a PoE is required, only the dissertation.
  8. The RPL portfolio structure has changed where students will complete 2 x online timed tests and upload a scanned assignment.
  9. All uploads can now be amended by students as needed until the 09:00 deadline on the day of submission – they no longer have to log a request with the ICB for changes.
  10. College administrators can add themselves to MACCI via Provider Portal (Staff MACCI Registration Tab) to monitor their students’ progress.
  11. Providers will not have access to Assignments instead of Tests on the Provider Portal, as tests are all completed online from April 2020 – please use the Portfolio Downloads tab.
  1. The number of classroom-based assessment dates have not been changed from 2019 and remain monthly, except January.
    There are two exam dates available for the providers to register their students in each exam cycle, as per the published 2020 assessment timetable.
  2. Private learners and correspondence learners still write in February, May, August and November.
  3. Additional dates have been added for the first 6-subjects of the office administration qualification for face-to-face providers only.
    These are available only once per month, excluding January.
  1. To ensure competence across all outcomes and ensure equal pass marks for all students, there will be no re-assessments as of April 2020 assessment cycle.
    Students are required to achieve a minimum of 60% to pass the subject with a sub-minimum of 50% in the final exam.
  2. Any learner that has failed a subject will be required to re-enter the subject and complete an entirely new PoE.
    This includes re-sitting the tests, submitting the assignments and writing the summative assessment.
  3. The full exam fee is to be paid – there is no longer a reduced reassessment fee as the entire PoE has to be completed.
  4. Learners who have failed a subject prior to April 2020 and who are wanting to re-write their subject, will be required to re-register for the full PoE.
  5. The final chance to register for 2019 rewrites is February and March 2020.
  6. Please remember that there is a curriculum change effective from April 2020 which effects the assessment structure.
    To ensure that students are not disadvantaged due to these changes, they are required to complete the new tests, assignments and final examinations, which the new digital PoE will prepare them for.
    I.e. from April 2020 you will be required to complete a portfolio and exam containing the updated curriculum materials.
  1. Business Literacy remains as one assessment subject. However, the structure of the assessment has changed.
    There will be tree sections, namely Section A consisting of questions at NQF 3, Section B will include questions at NQF 4, and Section C will consist of questions at NQF 5.
  2. Students will enter for one Business Literacy subject, but will receive three results letters, one for each NQF level.
  3. These changes have been implemented to establish more transparent assessment levels within the subject and will be effective from April 2020.
  1. From April 2020, all PoEs will be digital. This means that no paper PoEs will be distributed, resulting in instantaneous/immediate access to the PoEs.
    This process will reduce the waiting time between registration and receipt of the PoE.
  2. Once registered for an examination, the student will be registered on MACCI and will receive a password for MACCI.
    Only first-time MACCI users will receive a login email and anyone who has used the platform before must use their current login details.
    Your CORRECT email address on the ICB database is essential as you need this to access MACCI.
    You are welcome to contact us to change/update your email address.
  3. All digital portfolios must be completed before 09:00 on the day of your exam (this is the date for which you are registered).
    If you are not sure what the date is, check your exam confirmation letter or with your provider, if you are a college student.
    NO late submissions will be accepted, which includes RTAP and RPL students.
    Allow enough time for all the sections of the portfolio to be completed and do not leave this until the last minute.
  4. Students are required to complete two multiple-choice tests on MACCI, which will be automatically marked, and results made available immediately to the Student.
  5. To prepare students for the final exam which is timed and to ensure continued academic integrity of the ICB programmes, the digital test will be timed.
    This will be applicable to all students, whether classroom-based learners or distance/correspondence/private learners.
  6. Students will be required to download/print the assignment question and assignment answer book.
    Students must complete the assignments in writing and take the completed assignment answer book to the examination venue.
    NO upload is needed for normal exam registrations.
    RTAP and RPL students will still be required to upload to MACCI with their final examination paper given to the invigilator.
    Failure to hand the assignment in will result in the assignment not being marked, and the student will thus receive “0” for this section of the formative assessment mark.
    NOTE: No hard copy submissions will be accepted for RTAP and RPL students – These must be submitted online.
  7. The assignment answer book, examination answer book and question paper are to be handed in to the invigilator who will return these to the ICB for marking. (Excluding RTAP and RPL students)
  8. It will be the student’s responsibility to ensure that their details, especially their email addresses, are updated on the relevant student portals to ensure they receive their digital login details timeously from the ICB.
  9. A stable internet connection is required for your tests.
    You have only ONE attempt at each test on MACCI.
    The test has a time restriction of 1 HOUR.
    You will not be able to pause the test once you have started.
    If your connection drops, you will need to log back onto MACCI as quickly as possible to resume the test because you will only have access to the test for an hour once you have started.
    The timer will not pause if you are logged out for any reason.
  10. With the digital PoE, providers will be able to monitor the students’ progress, e.g. when last a student has logged onto the system, what the students test results are, etc.
  11. Lecturers at colleges will be given access to see their student’s progress on MACCI.
  12. Tests are not scheduled at a particular time but taken when the student is ready.
  13. If you have postponed your exam or were absent on the day of the exam, you will need to redo the full digital portfolio. Remember to save copies of your assignments.
  1. Exams are scheduled mid-month and are written on a Saturday morning from 09H00 to 12H30 (inclusive of reading time) and weekdays from 09H00.
  2. The entry closing date has been streamlined – there is only one exam entry date for both face-to-face providers as well as self-study and correspondence learners.
    Students are encouraged to download the assessment timetable from the ICB website (please see above), to be aware of the relevant closing, exam and results release dates.
  1. All exam results will be released on stated date as per the exam timetable.
  2. Results are released to face-to-face providers as well as correspondence colleges.
    This has been implemented due to the colleges requiring to report on the progress of their learners to the relevant quality assurance bodies and the Department of Higher Educations and Training.
  1. All registrations, both as student members and exam entries, will be online. There are to be no paper-based registrations.
  2. From April 2020 there will no reassessments available to book whether in-house or on the portal.
    Therefore students will have all the dates available on the portal for all full bookings.
  3. Note that a student will only receive login emails for their FIRST portfolio on MACCI. There-after, a student must use their existing login details.
    Students can request a “forgotten password” reset which will also require the correct email address.
  4. Students cannot change their status (i.e. to self-study) on the student portal. This functionality has been removed entirely, and a written request needs to be made to the ICB for any changes.
  1. Should an exam be cancelled, fees can’t be refunded.
  2. Exams can be postponed only once to the next scheduled exam date, if we have received the postponement fee and required information.
  3. Insufficient fees and/or information will result in exam entries not being processed, or processing being delayed.