Be an indispensable all-rounder

The office administration course is perfect for those of you who want to learn a little bookkeeping and a lot of all-round office knowledge is perfect for those of you who want to learn a little bookkeeping and a lot of all-round office knowledge.

By learning about all the elements that contribute to a smooth-running office, you’ll be able to help out in just about any department.

Increase your knowledge – and your responsibilities

As you work your way through the office administration course’s 12 subjects, you’ll move up from the Foundation Level through the Intermediate Level to the Advanced level – and achieve their associated NQF qualifications.

This administration course is a great choice if you believe in the huge benefits of running any company in an organised way. The knowledge you gain in each successive qualification builds on the last, allowing you to take on key functions and increased responsibility in your workplace.

Did you know you can join the ICBA and get a designation?

The ICBA awards designations for people you hold recognised, registered qualifications with relevant work experience. Still studying? No Problem! For more information click here

Certificate: Office Administration

NQF L5 (SAQA ID 23618)


18 months

Entry Requirements

Grade 12 (Std 10) or equivalent

You must be at least 16 years of age

No prior accounting knowledge needed.


1 Business and Office Administration 1 (BOA1)

2 Bookkeeping to Trial Balance (BKTB)

3 Business Literacy (BUSL)

4 Marketing Management and Public Relations (MMPR)

5 Business Law and Administrative Practice (BLAP)

6 Cost and Management Accounting (CMGT)

What will I learn to do?

Business communication; bookkeeping up to trial balance; apply your basic knowledge of cost and management accounting; use your basic skills in marketing and public relations, business law and administrative practice.

What can my job title be?

Junior Office Administrator, Receptionist, Office Assistant, Public Relations Officer, Marketing Administrator

Higher Certificate: Office Administration

NQF L5 (SAQA ID 23619)


9 months

Entry Requirements

Certificate: Office Administration NQF L5, which consists of the previous six learning areas.


7 Business and Office Administration 2 (BOA2)

8 Human Resources Management and Labour Relations (HRLR)

9 Economics (ECON)

What will I learn to do?

Apply a range of office administration techniques and economics, perform human resources and labour relations administrative tasks.

What can my job title be?

Senior Office Administrator, Secretary, General Office Manager, Human Resources Administrator, Labour Relations Administrator

Diploma: Office Administration

NQF L6 (SAQA ID 35958)


9 months

Entry Requirements

Higher Certificate: Office Administration, which consists of the previous 9 subjects


10 Business and Office Administration 3 (BOA3)

11 Financial Statements (FNST)

12 Management (MGMT)

What will I learn to do?

Use your advanced knowledge of office administration and management techniques, financial accounting and reporting skills.

What can my job title be?

Office Manager, Public Relations Manager, Administrative Manager

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Your Questions Answered

The ICB offers super flexible study options to fit around your life.  In a classroom, via distance learning, full time or part time?  It’s up to you! Just finished school and can’t wait for campus life? A working mom with lots of ambition, but very little time? On a mission to study intensively and qualify in just 6 months? Or maybe you have a longer-term plan to study on the side while working full time? Whatever your situation, there will be an ICB study route that works for you.

Over 500 providers to choose from!  ICB courses are available at hundreds of accredited training providers in southern Africa. Our providers offer classroom or distance learning – or both. Find yours here.

Our unique study methodology has been designed to give you the best chance at succeeding. You’ll get a Portfolio of Evidence which includes 3 assignments and 2 tests and you will write a final exam.  There’s also college tuition, textbooks, workbooks and study support from your college.

If you’re working already, or have completed some courses in the past, there are some options for you regarding recognition of prior learning, learnerships and bursaries.  To be considered for Recognition of Prior Learning (RPL) and get credit towards an ICB qualification, your previous qualifications or part-qualifications must be registered on the NQF and should have been attained within the last five years.

Only distance learning and independent students pay ICB fees directly to us.  Classroom-based students will be billed by their colleges. In order to receive your PoE or be entered for exams, you must have sent your Exam Entry Form with proof of fee payment to the ICB – or your training provider. You can also register with the ICB and enter exams online on our Student Portal.  At the time you enter for the first exam of a (calendar) year, the annual student registration fee is payable. View the ICB’s fees here.

ICB exams are held every month, either as an online exam or as a paper-based exam at a College. There are also 2 sessions in the year for Distance learners who would like to write a paper-based exam at an ICB exam venue. Distance learning students can enter via the student portal and Classroom students will enter exams through their colleges.

Make sure to double check with your college that they will be offering an exam for the subject you want to write on these dates. You’ll also need to find out what their cut-off dates are for entries for the exams you want to write. Take a look at the ICB’s exam timetables and registration dates here.

Other ICB Programmes for you


If you want to be able to offer indispensable bookkeeping and accounting skills the Financial Accounting Programme is for you!


The Business Management Programme is just the ticket if you have ambitions of managing a business and its finances.

Choose How to Study

You’ve chosen what to study, now choose how to study