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From our students

Dear ICB I must compliment you on the courses that you offer. I'm currently doing one of them through correspondence and find your books very interesting and user friendly. Your correspondence is also very good. All my questions were answered and the procedures are clear and simple. Thank you very… Read more »

Like many part-time students, Anneli Venter was inspired to further her studies while working - "I was working as a debtor’s clerk when I realised that I had a knack for figures." She studied part-time at Damelin West Rand, starting with the ICB Skills Programme in Bookkeeping to Trial Balance. In… Read more »

2017 courses office admin

Be an indispensable all-rounder

    This programme is perfect for those of you who want to learn a little bookkeeping and a lot of all-round office knowledge.

    By learning about all the elements that contribute to a smooth-running office, you'll be able to help out in just about any department.

    Increase your knowledge - and your responsibilities

    As you work your way through this programme’s 12 subjects, you’ll move up from the Foundation Level through the Intermediate Level to the Advanced level - and achieve their associated NQF qualifications.

    This programme is a great choice if you believe in the huge benefits of running any company in an organised way. The knowledge you gain in each successive qualification builds on the last, allowing you to take on key functions and increased responsibility in your workplace.

    Click here to download a PDF summary of the ICB’s Office Administration Programme.

    Click on each of the levels below to find out more about them:

    Foundation Level


    Registered qualification: Certificate: Office Administration

    (NQF L5 - SAQA ID 23618, total credits: 120)


    Duration:  18 months

    Entry requirements:

    • Grade 12 (Std 10) or equivalent
    • You must be at least 16 years of age
    • No prior accounting knowledge needed.


    1. Business and Office Administration 1 (BOA1)
    2. Bookkeeping to Trial Balance (BKTB)
    3. Business Literacy (BUSL)
    4. Marketing Management and Public Relations (MMPR)
    5. Business Law and Administrative Practice (BLAP)
    6. Cost and Management Accounting (CMGT

    What my title can be:

    Junior Office Administrator, Receptionist, Office Assistant, Public Relations Officer, Marketing Administrator

    What I'll be able to do:

    Business communication; bookkeeping up to trial balance; apply your basic knowledge of cost and management accounting; use your basic skills in marketing and public relations, business law and administrative practice.

    Intermediate Level


    Registered qualification: Higher Certificate: Office Administration

    (NQF L5 - SAQA ID 23619, total cumulative credits: 240)


    Duration:  +9 months

    Entry requirements:

    • Certificate: Office Administration NQF L5, which consists of the previous six learning areas.


    7. Business and Office Administration 2 (BOA2)
    8. Human Resources Management and Labour Relations (HRLR)
    9. Economics (ECON)

    What my title can be:

    Senior Office Administrator, Secretary, General Office Manager, Human Resources Administrator, Labour Relations Administrator

    What I'll be able to do:

    Apply a range of office administration techniques and economics, perform human resources and labour relations administrative tasks.

    Advanced Level


    Diploma: Office Administration

    (NQF L6 - SAQA ID 35958, total cumulative credits: 360)


    Duration:  +9 months

    Entry requirements:

    • Higher Certificate: Office Administration, which consists of the previous 9 subjects.


    10. Business and Office Administration 3 (BOA3)
    11. Financial Statements (FNST)
    12. Management (MGMT)

    What my title can be:

    Office Manager, Public Relations Manager, Administrative Manager.

    What I'll be able to do:

    Use your advanced knowledge of office administration and management techniques, financial accounting and reporting skills.










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